Based on many years of experience I just thought of putting together some practical areas which can assist the ones who want to become resellers. I do not believe in lengthy writings and readings. You can look for following in a hosting company you are trying to become a reseller of:-
- What kind of support they are offering ie email only, ticketing system, phone support and a toll free phone. Email only is rather questionable.
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Do they offer any restrictions to number of accounts in each package, This is a trap to keep you upgrading.
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Do they offer over selling, yes it has a disadvantage, yet the way things are frankly new business cannot survive without it.
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Do they offer domain registration reseller services as well? This keeps you compact.
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Response time to early sales requests. If they are slow in sales cannot be good in support.
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Years of experience. Do a whois lookup to see the domain life, OLD IS GOLD, thought the young ones can be even better.
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Do they provide your name servers ie ns1.yourdomainname you shall need that.
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Does the offering include dedicate IP and SSL, again at some point of time you shall need these.
9.. If you like them DISREAGARD, all the point listed above…
- You shall be able to add at least on point to it yourself.
Would like to understand, whats the difference between “4” and “7”.
I dis-agree on point 5, how is sales related to support? Sales team does not mix with support and sales team usually is not 24 hours.
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