Based on many years of experience I just thought of putting together some practical areas which can assist the ones who want to become resellers. I do not believe in lengthy writings and readings. You can look for following in a hosting company you are trying to become a reseller of:-
- What kind of support they are offering ie email only, ticketing system, phone support and a toll free phone. Email only is rather questionable.
Do they offer any restrictions to number of accounts in each package, This is a trap to keep you upgrading.
Do they offer over selling, yes it has a disadvantage, yet the way things are frankly new business cannot survive without it.
Do they offer domain registration reseller services as well? This keeps you compact.
Response time to early sales requests. If they are slow in sales cannot be good in support.
Years of experience. Do a whois lookup to see the domain life, OLD IS GOLD, thought the young ones can be even better.
Do they provide your name servers ie ns1.yourdomainname you shall need that.
Does the offering include dedicate IP and SSL, again at some point of time you shall need these.
9.. If you like them DISREAGARD, all the point listed above…
- You shall be able to add at least on point to it yourself.
Would like to understand, whats the difference between “4” and “7”.
I dis-agree on point 5, how is sales related to support? Sales team does not mix with support and sales team usually is not 24 hours.