Hi, can anyone tell me how E-commerce tools are useful ?

E-commerce tools manage and promote online sales.

E commerce tools is useful in online marketing……

E commerce tools is useful in online marketing or exchange of products and services electronically………

You need to automate everything if you want to be successful in measuring customer satisfaction. Surveying your customers is a great way of measuring customer satisfaction but if they take too much time away from other important work, it will fall by the wayside. Automate both your requests for completing the survey and your collection and reporting of the data. Some service desk software will do this for you. If yours does not, consider customization that will enable it — it’s worth the investment.