Quality support is the backbone of a hosting company- what you think about that?
Quality support is the pillar on which a hosting firm rests it’s credibility. Speedy and accurate customer service is rare and indicates a superior overall hosting service.
When choosing a web host, what customers generally look for are Server performance, Space, Traffic allowed, Features, Cost, and most importantly Customer support.
Most of the hosting companies claim that they have techs working round the clock in their organizations, managing their state-of-the art systems. While this in fact may be true, sometimes but most of the companies pump in a lot of money to advertising and marketing and gives good quality customer support only the lowest priority.
If a web hosting company is one which takes it’s business seriosly, their technical support must be perfect by all means.