When it comes to budget web hosting, there are a lot of dirty secrets that can really hurt your chance of success. However, if you know about these dirty secrets, you will be prepared and better able to handle any possible problems before they arise.
Secret #1 No Experience
There are many budget web hosts on the web that have not been around for very long and have little to no experience at all. The last thing you want to do is sign up with a company that is brand new and inexperienced and be part of their learning curve. Instead, find a web host that has years of experience and is happy to outline the year they started, their growth, and total experience level.
Secret #2 24/7 Support
If you are a company looking for a budget web host, all you want is to be pay less and still get all of the perks of more expensive web hosts, such as 24/7 support. Some budget web hosts do not offer any information on their level of support, but some claim to offer 24/7 support and then actually don’t. Before you sign any agreements with a budget web host, make sure you know whether they answer the phone at 3 a.m. on weekdays or anytime on weekends. Whether the phone is answered or not will be a very good sign as to whether you should sign up with them or keep searching.
Secret #3 Service Level Agreement
Read the service level agreement that is provided by the budget web host. If they do not have one then definitely move on, and if it is not a strong agreement that outlines exactly what will happen and the type of service you will receive in the event of a problem, then you should move on as well. The reason for this is because all web hosts will run into a glitch here or there and you need to know how that will be handled and how it will affect you before entering into the agreement.
Another dirty little secret is many budget web hosts companies are not solely web host companies but offer a variety of other businesses or products as well. You do not want to be in a situation such as this, you want a web host that only focuses on web hosting. Ask before you sign any agreements or give credit card numbers what kind of business they are and where their revenue comes from. This will help you make a decision about whether or not this is the web host for you.
There are many other dirty secrets that are swept under the carpet in regards to the budget web hosting business. The best thing you can do is to simply ask a lot of questions, do a little research, and use the answers you find to help you make your decision.