cpwebhosting.net provides SugarCRM software with their web hosting account. How SugarCRM editions are available?

There are four products.

* Sugar Enterprise offers the functionality and support needed for the most demanding enterprises.
* Sugar Professional offers a sub-set of Sugar Enterprise functionality.
* Sugar Open Source is our open source product which can be freely downloaded and used.
* Sugar Network provides the product extensions, training and support to ensure success with Sugar Open Source.

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Can I upgrade from one edition to the other?

Yes, all products are built on the same code base so you can easily move from one product to another. If you have not customized the application, the process is to run the database upgrade SQL script, provided by SugarCRM, against the open source database to turn it into a pro database. Then run the pro installer and point it to the upgraded database.

In a customized system, apply the same database upgrade process as mentioned above. Then merge over the customized files from the open source installation over to the new pro installation.

What are the software requirements needed to run Sugar?

If you choose to go with Sugar On-Demand and have us run Sugar for you, the only software you need is a browser (Firefox or Internet Explorer).

How do I get my current data into Sugar?

You can easily import data from another CRM solution, or even just a standard spreadsheet using the standard Comma Separated Value (CSV) format. You can import directly into the database, or use the import wizard found in the shortcut menus through out the application. If you need additional help, SugarCRM offers data migration packages to assist you with importing your data.

Can my company configure SugarCRM?

PHP, the language in which Sugar is written, is a simple programming language that can be easily modified by persons who understand basic programming languages. This gives your organization the utmost flexibility in tailoring the application to meet the demands of your business.

SugarCRM has also provided administration and tools for non-technical people to change the application. Administrators can quickly add new fields to suit your business through the Administration view through a drag-and-drop user interface.