How do I backup system files and customer info?

To backup system files, make a copy of the /H-Sphere directory including the real directories and files, rather than symlinks they point to. User website content can be backed up using standard unix utilities like tar, cpio, dd, dump or pg_dumpall. To backup H-Sphere database and properties files, SiteStudio properties files, and OpenSRS properties files, you can use a backup script, which is available in H-Sphere 2.08 and higher.